By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. With fedex delivery manager, you can request to redirect packages to a secure location. I had an incident today with a driver and reported it to fedex directly. With aggressive diligence and persistence that hadnt been demonstrated by any other fedex employee, i had dealt with throughout my twoweek fedex ordeal, teresa w. Lisa sorace since fedex doesnt have a driver complaint. Ups and fedex will have a minimum weight restriction where each package must be greater than 150 lbs in order to qualify for freight services. I had the privilege to have good coworkers and meet appreciative customers on the routes i ran for the 10 months i was there. Each of the delivery services have dirty drivers who do just that. The fedex code of conduct was revised as of september 23, 2019. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in. How to write a complaint letter to fedex addressoffice. There were several stressful days especially during christmas time but i felt very accomplished at the end of the day. There are full contact details and information about the complaint procedures on the fedex website. Visit customer services contact and support centre.
Fedex freight 3883 butterfield rd, aurora, il, 60502 fedex. Those shipments that require freight services from both ups and fedex will require to fall into the predefined weight category. Keep in mind that fedex ground, fedex express, and fedex freight are mostly. Call customer care contact form on 1 800 4633339 or 1 800 go fedex. Fedex, as well as does 150, for alleged violations of the labor code and business professions code. Fedex ground is looking for people to help us support the economy, delivering lifesaving medicine and other items that keep our communities as prepared as possible in these uncertain times. Fedex website asks you for declared value i thought that was somehow an insurance, in. Connecting people with goods, services and ideas creates opportunities and improves lives. Fedex has a policy stating that they only have to attempt to deliver your package once and after that they are done so the drivers in the corpus christi area are the biggest liars in the world. We have filed a complaint with fedex and are getting no where with this company.
Not long after the original fedex customer service story was posted, teresa w. For damage claims, please include photos of both the damaged packaging and its contents. Where do i complain about fedex drivers justanswer. Apply to delivery driver, tractor trailer driver, freight team associate and more. The revised code of conduct can be accessed at the link below and a summary of the revisions can be found here. What is the most effective way to file a complaint against fedex. I want to file a complaint on the fedex location as they say that they are not able to locate my packet anymore. Nov 19, 2019 i had an incident today with a driver and reported it to fedex directly. Use our online tools to schedule a freight pickup, get a rate quote, or get transit times. May 17, 20 since fedex doesnt have a driver complaint phone number ill just leave my complaint right here on facebook. Renaissance center 1715 aaron brenner drive suite 600 memphis, tn 38120.
I was told that my packet was lost by fedex but the web site shows it has arrived at a location. Jan 20, 2017 moreover, going to can also a great alternative of how to write a complaint letter to fedex you can do. If youre shipping over 68kg per piece you will need to speak to our specialist freight team, they are available monday to. For complaints, call 1800go fedex, and say file a complaint, and someone will take your information about the incident. Since fedex doesnt have a driver complaint phone number ill just leave my complaint right here on facebook. I enjoyed my time as a fedex ground driver for the most part.
When you start there they put you on what they call an extra board. Please refer to the fxf 100 series rules tariff for complete details on the conditions and limitations of the moneyback guarantee options for fedex freight shipments. Answers to your questions and stepbystep instructions on how to use fedex office print online. Call fedex uk customer services on 08456 000068 or 03456 000068. Please take a few moments to send us your questions, comments or suggestions, and we will respond as quickly as possible. Email william martin managing director customer experience on wgmartin.
You will start out working nights,probably doing a 150 to 200 mile run working the dock for 56 hours then driving back to home terminal. What happens if you complain about a fedex driver to fedex. If you would like us to followup on your feedback, please include your contact information. Resolver is a completely free complaint resolution tool that puts the british consumer directly in touch with the customer service providers who can resolve their complaint. Fedex corporation is a us multinational courier delivery services company headquartered in memphis, tennessee. Fedex freight welcomes your comments about our services, our web site or any suggestions for improvement. Fedex has demonstrated its high regard for social media. Kevin sanchez, package handler at fedex ground 2015present.
Use these instructions to file claims for fedex express, fedex ground and fedex freight shipments from. For help getting started with fedex logistics services, simply call, email or connect with us online. No fedex delivery was made at the time stated by the fedex driver. Many of the above complaints are unjustified in my experien. Forums ltl carriers fedex freight due to circumstances beyond my control we will be disabling guest viewing and instant registration soon. Fedex is screwing their workers and has been for years, road drivers wfedex freight get no hook for the first nightly hook up.
Moreover, going to can also a great alternative of how to write a complaint letter to fedex you can do. October 20th, i received a check from fedex, they also sent me a letter saying sorry we were not able to meet your standard on this delivery now, from now on i will take pictures, video and make sure i have a witness so i can prove fedex my packing was excellent, also i want to let you all know. For complaints, call 1800gofedex, and say file a complaint, and. Everytime we have something delivered from fedex it takes phone calls and filing complaints,my husband dealt with it yesterday and he is in ill health,lets just say he was not happy with fed ex employees who he talked to from houston were nasty with him,flagstaff was nasty with him,according to fedex they dont have to. Call 1800gofedex or find answers, information, and resources for all your shipping needs. Oct, 2017 pissedconsumer1114687 of spartanburg, sc. Jan 10, 2020 forums ltl carriers fedex freight due to circumstances beyond my control we will be disabling guest viewing and instant registration soon. Things that you have to do after you go to the website is to click write to fedex option that you can find on the customer support menu shown on the bottom side of the screen. Call fedex express customer services on 08456 070809 or 03456 070809. How and where to file a complaint on the fedex location. In a rare display of transparency, if you post a message for fred smith on fedexs twitter or facebook accounts it is likely to get noticed and passed on. They will drive by your house and then claim you are not home and then they never have to.
Please take a few moments to send us your questions, comments or suggestions and we will respond as quickly as possible. You could contact someone at dell or whomever the brand is that you purchase and look at their leadership list ceo, vp of customer service or operations and contact them with the details. If youre shipping over 68kg per piece you will need to speak to our specialist freight team, they are available monday to friday from 08. Fedex freight 800 line truckingboards truck drivers forum. Plaintiff emetoh brings this putative class and representative action against defendant fedex, freight, inc. At fedex, they believe that a connected world is read more.
Drivers consistently park in my mothers driveway for deliveries next door. You are an extra driver and they will call you as needed. So if you want to continue uninterrupted truckingboards viewing you should take a minute to sign up for a 100% free account. You could contact someone at dell or whomever the brand is that you purchase and look at their leadership list ceo, vp of customer. Use this comments section to discuss problems you have had with fedex, or how they have handled your complaints. The fedex alert line service provider supplies instructions to individuals making a report on how to followup and check on the status of a report. Because fedex driversdeliverers are always contracted and not fedex.
I worked for fed ex freight for a year as a road driver. Reports can be made confidentially and anonymously, 24 hours a day, seven days a week as follows. The name fedex is a syllabic abbreviation of the name of the companys original air division, federal express, which was used from 1973 until 2000. We owe our success as an industry leader to the more than 300,000 global team members who deliver exceptional customer service experiences dayin and dayout. Fedex freight mom thanks fedex driver who sanitized packages for highrisk daughter. Fedex is not a worthy shipping provider here in arizona high country. Resolver is a completely free complaintresolution tool that puts the british consumer directly in touch with the customer service providers who can resolve their complaint. Your resource for fedex service information and shipping basics. Fedex is screwing their workers and has been for years, road drivers w fedex freight get no hook for the first nightly hook up. If you wish to complain to fedex, call the complaints line on 1 800 4633339.